I’m excited to switch up the whole blogging thing moving forward and add more video into my weekly blog posts. But in order to make it “scan-able” I’ve broken the video down into “chapters” which you can find below the video. Watch it all or pick what you need.
Your client experience is crucial when it comes to creating a tribe of raving fans. In order to go beyond providing your clients with a service or product, you need to create an experience for them. This looks like surprising and delighting them at every turn. Want my 5 top tips for creating your own standout client experience? Then check out today’s video:
0:00 – Oh hey, here’s my intro
0:50 – Why having a client experience is so important and what it looks like
2:37 – The first and most important way to create a client experience
5:45 – Adding value for our clients — what this looks like and how to do this
6:49 – Acknowledging milestones as a way to surprise and delight
10:43 – Why highlighting your client successes is super important
12:35 – You aren’t just another service provider
14:10 – Recap of my top 5 suggestions and adios!
Brand Coaching Live is a FREE 30-minute brand coaching session for entrepreneurs who are looking for a little advice, strategy and feedback on what’s working and what’s not when it comes to their brand and messaging. I can help you with things like your online presence, messaging & copy, and systems & processes. If you’re interested in being in the hot seat all you have to do is apply by clicking HERE.
Thanks so much watching this week!
Want My Top 3 Resources for Any Brand Looking to Stand Out Online?
for branding tips, messaging tricks, and lots and lots of memes...
Brand & Web Design by Writefully Simple
Images by Kim Lyn Photography