I’m excited to switch up the whole blogging thing moving forward and add more video into my weekly blog posts. But in order to make it “scan-able” I’ve broken the video down into “chapters” which you can find below the video. Watch it all or pick what you need.
Your client experience is crucial when it comes to creating a tribe of raving fans. In order to go beyond providing your clients with a service or product, you need to create an experience for them. This looks like surprising and delighting them at every turn. Want my 5 top tips for creating your own standout client experience? Then check out today’s video:
0:00 – Oh hey, here’s my intro
0:50 – Why having a client experience is so important and what it looks like
2:37 – The first and most important way to create a client experience
5:45 – Adding value for our clients — what this looks like and how to do this
6:49 – Acknowledging milestones as a way to surprise and delight
10:43 – Why highlighting your client successes is super important
12:35 – You aren’t just another service provider
14:10 – Recap of my top 5 suggestions and adios!
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Thanks so much watching this week!
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